Frequently Asked Questions (FAQ)


What Area do you service?

We have inspectors on call that can be dispatched to Airdrie, Bragg Creek, Calgary, Cochrane, Chestermere, High River, Langdon, Okotoks and Priddis. If you do not see your city/town here, please call our office for more information.


How long does a home inspection take?

A typical inspection should take 2 to 3 hours to complete. This can vary, given the current condition and size of the home, the accessibility of mechanical systems, and so on. As a courtesy to sellers, we recommend that they be informed of the timeframe in a pre-purchase home inspection situation.


What do you look at?

We inspect all major systems of your property. These include the roof, exterior construction, structure, electrical, heating, cooling, plumbing, insulation, and Interior including appliances. Our goal is to identify any existing major problems that would affect your buying decision to purchase.


How much does an inspection cost? (2023 Price Guide)

Our typical fee for an inspection is $350 on smaller apartments. However, some factors will affect the fee such as home sizes. We price these in tiers as more time is required to fully inspect every centimeter. If you are comparing home inspection firms, the fee charged should not be the deciding factor unless the level of service offered is identical. Remember, you are considering a major purchase and your choice of home inspector should be based on getting the best value, not just the best price. Our experienced and educated inspectors will report in accurate detail all aspects of your home.


What is included in the fee?



Can I follow along?

Definitely. This is optional to you. We would ask you to be available after the inspection process to go over our findings at the very least. The inspection is a valuable learning experience for most home buyers.


Do I have to take notes?

You don't have to take notes during the inspection. We will document everything in a written report. It's much better to follow the inspector through, listening to his comments to make sure you understand. It's also a great opportunity to ask questions and to clarify anything that confuses you.


Can I ask questions?

Absolutely! You may want to bring some questions that you have regarding the home. You should also feel free to stop the inspector and ask questions as you go. If the inspector's comments or explanations are not clear, please ask for further explanation.


What should I wear?

You should dress comfortably and be prepared to spend roughly 2 1/2 hours walking through the home with the inspector. You won't have to climb on the roof or go into the attic, so your clothes won't get dirty.


Can I bring my family?

We recommend that you not bring your family; this is a technical evaluation, and you should focus on the inspector's comments - the fewer distractions, the better.


Do I get a written report? When?

You do receive a written report. It would be unfair to ask you to remember all of the things we cover during a home inspection. The report includes a summary of the condition of the home and details on all the major systems of the home. It is delivered within 6 - 24 hours after the inspection and sometimes prepared onsite at the end of the inspection.


If it's really bad, will you tell us not to buy the house?

No. Our goal is to report on the condition of the house, indicating potential repairs and expenses. Ultimately, it is your decision as to whether or not you buy the house. The home inspection is very important but it is only one piece of the puzzle. Only you know all of the factors at play.


Do you offer a warranty on the house?

A home inspection is a professional opinion based on less-than-complete information. It's a little like getting a check-up from your doctor: It improves your odds of good health but there is no guarantee or warranty.

Some problems can only be discovered by living in a house - they cannot be discovered during a home inspection. For example, some shower stalls leak when people use the shower but don't leak when you simply turn on the shower. Some roofs and basements only leak when specific weather conditions exist. Some problems will only be discovered when carpets are lifted, furniture is moved or finishes are removed. As such, we cannot and do not offer a warranty on the house.

Home warranty programs are available from others. We would be happy to help you contact a warranty company in Calgary.


What are your inspectors' qualifications?

Our inspectors are graduates of the Carson & Dunlop Home Inspection Training Program and have direct experience in the home construction industry. All were hired for their excellent communication skills and their hands-on experience. Their knowledge and experience are reinforced by the more than 400 inspections we perform every year. Our inspectors also keep their skills current with continuing education programs both through the company and on their own.


Are your members part of an Organization?

Our inspectors are Provincially licensed and members of Alberta Professional Home Inspectors (APHIS) for short.


How many days notice do I need to give you?

Our team of inspectors are ready to serve you quickly. However, when the sale of a home is conditional on the results of a home inspection, we recommend that you allow at least three days to arrange for a home inspection. For rush offer to purchases please call our office to arrange and see if one of our inspectors schedules can be modified.


What is the Standards of Practice used by APHIS and the Canadian Association of Home and Property Inspectors?

Occupational Standards , Code of Ethics and National Standards of Practice can be downloaded and viewed below by clicking the image.

More Questions not on this list?

If you have further questions not found here, please feel free to call our office as we would be happy to answer all your question. 587-700-2500

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